OR-TAPSH-08 error code in Google Play

The OR-TAPSH-08 error code in Google Play is commonly associated with payment issues, such as invalid payment methods or transaction failures. Here’s how you can troubleshoot and resolve the issue:


1. Verify Your Payment Method

  • Ensure that the payment method you’re using (credit/debit card, PayPal, etc.) is valid and supported in your region.
  • Check if your card has sufficient funds or is active.

2. Update Your Payment Method

  • Go to Google Play Store > Profile Icon > Payments & Subscriptions > Payment Methods.
  • Remove the current payment method and add it back or update the information.
  • You can also add a new payment method to see if it resolves the issue.

3. Use a Supported Payment Method


4. Clear Cache and Data for Google Play

  • Go to Settings > Apps > Google Play Store.
  • Select Storage, then Clear Cache and Clear Data.
  • Repeat this for Google Play Services and Google Services Framework.

5. Check for Issues with Your Google Account

  • If you’ve recently made changes to your account, such as adding a new payment profile, ensure the profile is set up correctly.

6. Contact Your Bank or Payment Provider

  • If the issue persists, reach out to your bank or payment provider to confirm:
    • There are no restrictions or blocks on your card.
    • International or online transactions are enabled.

7. Contact Google Support

  • If you’ve tried all the above steps and the issue persists, contact Google Play Support for assistance. Provide the error code (OR-TAPSH-08) and details about the issue.